Refund Policy
In short: every Nervecept purchase is covered by a 60-day money-back guarantee. Email contact@customercs.com within 60 days of purchase, return your bottles (full or empty), and you'll receive a full refund of the product price to your original payment method.
Our 60-Day Money-Back Guarantee
We want you to be completely satisfied. If you are not happy with Nervecept, your results or your experience for any reason, you may request a full refund of the product price within 60 days of your purchase date.
Refund Eligibility
- The request is made within 60 days of the original purchase date
- The order was placed through the secure checkout linked from this website
- Bottles are returned, whether full, partially used or empty
Purchases from unauthorized third-party sellers are not covered.
How to Request a Refund
- Email contact@customercs.com with your full name, order number and the email address used at checkout.
- Wait for the support team's reply with the return address and instructions.
- Ship your bottles back. We recommend using a trackable shipping method.
- Once your return is received and processed, your refund is issued.
Refund Timing
Refunds are issued to your original payment method after the return is processed. How quickly it appears on your statement depends on your bank or card provider.
Shipping Costs on Returns
The guarantee covers the product price. For details about shipping charges and return postage, please ask the support team when you request your refund.
Damaged or Incorrect Orders
If your order arrives damaged, with a broken seal, or is not what you ordered, email contact@customercs.com right away with your order number and a description (photos help).
Frequently Asked Questions
How long do I have to request a Nervecept refund?
You have 60 days from your purchase date.
Can I return empty bottles?
Yes. Full, partially used and empty bottles are all accepted under the guarantee.
Where do I send my refund request?
Email contact@customercs.com with your name, order number and checkout email address.